What is Creating Knowledge: A Working Definition

By "creating knowledge" we mean a process that enables the understanding of content, its stabilization in memory, and its availability for action. And all this is achieved by following a reference model.

Why a model is needed?

Many training, communication, and information tools fail because the knowledge creation process is not designed. It is not enough to deliver content; it must actually be delivered.

A guiding question

How do we build knowledge that is understandable, memorable, and usable?
 

A five-level model

The model presented on this site organizes the knowledge creation process into five modular yet interconnected levels that allow us to move from the analysis of individual cognitive processes to the collective and organizational dimension:

Level 1 - How we learn

From perception to understanding, to memory and use. This level concerns the conditions and constraints that make learning possible: attention, meaning, structuring of information, consolidation, and transfer.

Level 2 - How to Design a Knowledge Creation Path

Here, the focus is on Instructional Design: objectives, sequences, activities, examples, exercises, and feedback. Design is not an "ornament" to teaching, but a set of choices that determine the quality of the information-to-knowledge transition.

Level 3 - How to Communicate Knowledge

Knowledge must be represented: teaching units, narratives, simulators, hypermedia systems, and digital tools are not neutral channels, but forms that influence what is understood and remembered. Therefore, each type of knowledge corresponds to a dedicated medium, which, as such, makes communication more effective.

Level 4 - How to Build Knowledge Together

Knowledge is also a social process: collaboration, negotiation of meanings, shared languages, and systems thinking become central when learning occurs in groups and communities.

Level 5 - How to Develop Collectively

When knowledge must endure and "scale" beyond the individual, programs, rules, dynamics, and social models come into play. From this perspective, knowledge becomes part of a system: that which is stored, updated, and transmitted.
 

A Multiple Output Model

The five levels are modular and can therefore be processed individually, but the higher you go, the more dependent and integrated the levels become. The underlying thesis is that the process of creating knowledge, to be effective, requires coherence between cognitive processes, planning, forms of communication, and social and collective dynamics.

Where to Start

• If you're interested in the individual dimension: start with how we learn.
• If you're working on pathways and materials: start with how it's designed and communicated.
• If the topic is shared knowledge: start with how it's constructed together and how it develops at the group or collective level.

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